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DHL Express

Part of DHL

Is this your company?

Good recruiting pitch, horrible employer. - Reload II DHL Express Employee Review

1.0
9 Feb 2018
Recommend
CEO approval
Business outlook

Pros

- Peak pay rate - They allow you to work in the truck dock setting while waiting for S.I.D.A badge hologram approval. - Recruiting is quick and easy.

Cons

- Fast and unclear training. - Demanding supervisors that do not fully understand operations - Supervisors play favorites when met with employee conflict resolution thus resulting in supervisor & employee retaliation. - Lack of communication. (DHL - Erlanger, KY does not communicate with employees on training follow ups, flight delays, scheduling issues, payroll issues or harassment issues). - Climate control is horrible at the Erlanger, KY location. They do NOT heat the employee work area in the winter. If it’s 10°F outside, it’s 10°F or cooler inside. The only heated zones are offices and upper parts of the building. - Pay grade. Competitive, sure. Upon my start upon September of 2017, I was offered $12.55 to do Reload Job duties. When “peak season” arrived they gave everyone in the building a wage increase of $2.00. This was due to the heavy volume. At the end of peak season in January of 18 it was decided that they would take away the $2.00 raise but keep the high volume. This is a huge CON. In addition to the high volumes, the poor heating made it pointless to work. All of this is why My girlfriend and I left DHL - Erlanger, KY within 5 months of hire. I left for a lower paying job that would treat me like a human while still remaining in aviation.

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DHL Express Response
8y
Thanks for the feedback. As you know, hiring new team members to work at the airport can be an administrative challenge so we try to make our recruiting and onboarding processes as efficient as possible. I appreciate you noticing those positives, we'll keep up the focus in that area! We strive to be an employer of choice through competitive pay and benefits as well as advancement opportunities and an energized, dynamic work environment. Our pay structures are regularly reviewed to keep up with the local market. New hires with good performance are also eligible for step pay increases every 6 months and there are well established career progression options to further their careers. One of the areas we are working to improve is the onboarding and training of new hires. There is a project running now to revaluate our training program and make enhancements. I appreciate you taking the time to leave a review and for your contributions while you were with us. Best of luck in your new role! Colin Beynon VP / GM CVG Hub

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Cons

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