great place if you're faculty, not so much if you're staff - Staff Assistant Duke University Employee Review

Great work environment filled with great people

There are no cons to working here.

Name recognition looks good on a résumé. Many coworkers are smart, capable, and genuinely care about the work. Some teams offer limited flexibility depending on management.

Compensation is low with no salary transparency and zero room for negotiation. Benefits are wildly overhyped: health insurance is expensive (especially for families) and largely locks you into Duke providers. PTO accrual is standard at best, not “generous.” Parental leave policies are indefensible. If you have not been employed for one full year, you are denied both FMLA and Duke’s paid parental leave. You are required to exhaust your small bank of vacation, sick, and even holiday time, then go unpaid. During this unpaid period, you must either pay the full cost of health insurance for yourself and your newborn, go uninsured, or pay exorbitant COBRA premiums. Short-term disability does not begin until four weeks after childbirth. Duke allows employees to donate PTO to one another, but explicitly prohibits donating time for maternity leave—placing the burden on coworkers instead of the institution. For a wealthy, for-profit medical and academic institution, this is regressive, hypocritical, and hostile to working families. HR is inconsistent, unclear, and unreliable. Policies are often explained after the fact, and getting accurate information feels like luck rather than support. Bottom line: Duke relies heavily on its prestige while offering below-average pay, restrictive benefits, and family policies that lag decades behind best practices. Do not confuse reputation with employee care.