Free apartment and activities, but poor management and low pay - Resident Advisor EF Education First Employee Review

1.0
25 May 2026
Recommend
CEO approval
Business outlook

Pros

Free apartment, opportunities to meet people, and involvement in activities and events.

Cons

Compensation did not reflect the workload or level of responsibility expected from staff. Employees were expected to take on additional duties without additional pay. Hours were reduced with little notice while expectations and workload remained the same. Management communication and support were inconsistent, which created unnecessary stress and made the role more difficult than it needed to be. Workplace culture often felt unsupportive, and staff concerns were not handled professionally or constructively.

Explore other reviews about EF Education First

5.0
20 May 2026
Recommend
CEO approval
Business outlook

Pros

Fun place to work at. Lots of opportunities especially early on in a career.

Cons

Sometimes salary is not as competitive as other places in Boston area.

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EF Education First Response
1w
Well this is what it's all about! Early career opportunities while having fun along the way is a big part of what we hope people experience working at EF, and we are happy to hear this in your reflection. Thank you for sharing your note on compensation as well. We review our compensation packages regularly to make sure they align with our industry standards, and we appreciate your perspective on that.
4.0
4 May 2026
Recommend
CEO approval
Business outlook

Pros

Opportunities to travel as part of the job, with expenses covered and no PTO required unless you choose to extend your trip. The people are friendly and approachable at all levels, and there’s strong representation of women in leadership—up to a certain point. The company also hosts fun summits and social events.

Cons

The salary is far too low to live in Boston. The trips are also overpriced relative to the value customers receive. The company emphasizes perks and benefits as a “total package,” but it often feels like a way to distract from below-market pay. There’s little focus on retaining strong talent, turnover seems accepted, with a preference for replacing experienced employees with recent graduates willing to accept lower salaries.

2
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EF Education First Response
3w
This is such a thoughtful review. Thank you for taking the time to share it. Concerns around salaries and career growth are important topics, and we recognize the impact these areas can have on your experience working here. Retaining strong talent is definitely a focus for us, so we’re sorry to hear that has not been your experience. As compensation packages are reviewed annually, we’ve shared your comments as part of those discussions. If you have not already done so, we would also encourage you to speak with your manager or local RED team as they can best support you.
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