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EF (Education First)

Engaged employer

Outstanding benefits, great people... terrible work-life balance - Anonymous employee EF (Education First) Employee Review

2.0
26 Mar 2011
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Benefits cannot be beat: 3 weeks vacation to start, one additional week earned per year; fantastic medical, including domestic partnership benefits; maternal and paternal leave; travel discounts on flights, hotels, rentals cars People are great--I made lifelong friends there

Cons

Work-life balance is a joke. They encourage you to travel and have a life outside of work, but they understaff and overwork so that is not possible. Pay is garbage. They pay peanuts, and try to compensate for that by throwing frequent parties with free beer. There is a culture of mistreatment; people are disposable. I know more ex-EFers who have a passionate hatred for the company than those who like it. It's like an extension of college--lots of drinking, hooking up, and immature behavior. The company as a whole has a bad reputation for outrageous parties (i.e. people throwing up in restaurants, getting into fights).

Explore other reviews about EF (Education First)

5.0
22 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Good training, good communication especially for a remote position, flexible, great management

Cons

Scheduling and staffing effectively could be challenging due to unpredictable nature of emergency response, which caused both understaffed shifts and overstaffed shifts. In addition, phone-based customer service can be emotionally challenging - customers in stressful situations can often be difficult to deal with.

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EF (Education First) Response
1mo
Hearing that the training, communication, and management stood out, especially in a remote setting, is really meaningful. Thank you for sharing! As you mentioned, the nature of emergency response is inherently unpredictable. Our phone-based support in high stress situations can be central to defining the experience for travelers, and the people who handle it are a big part of that. We’re proud of the team you were part of and hope the skills you built here continue to serve you well.
4.0
2 Jun 2026
Recommend
CEO approval
Business outlook

Pros

You get to choose your tour and recruit the students you want to bring. The paid chaperone ratio is 6:1, so it is very manageable. The tours are great and the local experts are wonderful.

Cons

Company support is variable. There is high turnover and new consultants are very sales motivated and don't always get the nuances of your school or community group. I have had some WONDERFUL concusltants, but they have always been promoted before I get to work with them again.

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