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      EF (Education First)

      Engaged employer

      EF (Education First) reviews

      Potential to be great but stunted by poor leadership - Activity Manager EF (Education First) Employee Review

      3.0
      25 Jul 2025
      Activity manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Good benefits, average pay, and flexibility when it comes to work hours, as this position was more of an as-needed basis for events and activities. Can meet a lot of great people, both students and coworkers.

      Cons

      Department heads chose favoritism of personality hires over work ethic, rewarded those who did the bare minimum, and stunted the growth of those who exceeded expectations. Ultimately left because I could not shape or grow the department into a well-oiled machine because of the refusal to let go of incompetent employees because they were "too close" with the head of the school. Also, if you have any sort of medical leave, expect to be fired upon returning even though it's against the law.

      avatar
      EF (Education First) Response
      11mo
      Thank you for taking the time to share your experience. We’re glad to hear you valued the flexibility, benefits, and the chance to connect with students and colleagues during your time at EF. We’re sorry to hear you left feeling frustrated by leadership and internal dynamics. Your feedback is important, and we take concerns like these seriously. If you’re open to sharing more, please feel free to reach out to hr@ef.com.

      Explore other reviews about EF (Education First)

      5.0
      22 Apr 2026
      On tour support coordinator
      Recommend
      CEO approval
      Business outlook

      Pros

      Good training, good communication especially for a remote position, flexible, great management

      Cons

      Scheduling and staffing effectively could be challenging due to unpredictable nature of emergency response, which caused both understaffed shifts and overstaffed shifts. In addition, phone-based customer service can be emotionally challenging - customers in stressful situations can often be difficult to deal with.

      avatar
      EF (Education First) Response
      2mo
      Hearing that the training, communication, and management stood out, especially in a remote setting, is really meaningful. Thank you for sharing! As you mentioned, the nature of emergency response is inherently unpredictable. Our phone-based support in high stress situations can be central to defining the experience for travelers, and the people who handle it are a big part of that. We’re proud of the team you were part of and hope the skills you built here continue to serve you well.
      4.0
      2 Jun 2026
      Tour leader
      Recommend
      CEO approval
      Business outlook

      Pros

      You get to choose your tour and recruit the students you want to bring. The paid chaperone ratio is 6:1, so it is very manageable. The tours are great and the local experts are wonderful.

      Cons

      Company support is variable. There is high turnover and new consultants are very sales motivated and don't always get the nuances of your school or community group. I have had some WONDERFUL concusltants, but they have always been promoted before I get to work with them again.

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