Typical Outsourcing Company - Anonymous employee EXL Service Employee Review

EXL bought my company and took away benefits. For example, starting the job I received 15 days PTO, but as I got more seniority I got more PTO hours. After EXL bought us, everyone got 15 days PTO. We also used to have a Christmas party every year and work-sponsored lunches, but that too was taken away when we got bought by EXL. There is a strong feeling that they don't care at all about their employees; they only care about their bottom line.