Good top Leadership...Terrible support teams! - Assistant Vice President EXL Service Employee Review

3.0
4 Mar 2014
Recommend
CEO approval
Business outlook

Pros

Decent compensation Good infrastructure Respectable and stable clients Good top leadership with people focus

Cons

Extremely poor support departments like HR, Finance, Facilities admin and commercial with no accountability and willingness to help or perform their duties Hiring process is a mess New middle leadership being hired is low on competency and experience

Explore other reviews about EXL Service

5.0
8 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Good experience with big clients

Cons

Hikes arent that great !

3.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The company is growing rapidly

Cons

High expectations and fast changing priority

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