Poor service, worst company I have ever worked for - Service Technician Ecolab Employee Review

1.0
16 Aug 2010
Recommend
CEO approval
Business outlook

Pros

Great benefits, generous Superannuation policy, company vehicle and fuel card, fantastic co-workers, that is, the ones that you can trust once you get past the climate of fear and suspicion

Cons

Corporate arrogance flowing down from those above you that think that they know best and what the hell would you know anyway. The management team have no idea how to really listen to their workers, have a sales focus that does not seem to understand the value of their staff and customers, this company is run by bean counters that have lost touch with the real world and what customer service is. The great benefits will not be there forever, if the management style does not change, they won't have any customers soon.

Explore other reviews about Ecolab

5.0
9 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Strong collaborative culture. Great leadership

Cons

Constant change and multiple priorities

2.0
24 May 2026
Recommend
CEO approval
Business outlook

Pros

The actual coworkers and team members are great. Everyone is super supportive and just trying to help each other out.

Cons

Management: There’s a huge disconnect between upper leadership and the people doing the day-to-day work. Goals and priorities change constantly with very little communication, and it often feels like micromanagement takes the place of actual guidance. Work-Life Balance: The workload is completely unsustainable. You’re expected to handle an overwhelming amount of work, but you aren't given the resources or staffing to actually get it done without burning out. Expecting people to constantly work over their hours has become the norm. Lack of Growth: Career progression is pretty much non-existent. Promises of promotions or career development are thrown around, but they rarely actually happen. There’s no clear pathway to move up, so it’s easy to feel stuck and stagnant.

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