Great hours, work at home, benefits are good, they have gotten better on working with their employee’s home life schedule, they offer great continuing education classes and skills.
Cons
The pay is not great, trying to advance is more who you know and not what you know. They’re cutting back on pay increases.
Elevance Health Response
7y
Thank you for your review. We’re listening and appreciate your feedback.
Good Benefits and insurance
Groceries benefit
School reimbursement
Gym benefits
Hospital indemnity
Insurance
Remote work convenience
Cons
Pay rate never really goes up.
Prefer to promote inexperience outsiders than from within.
Low pay
At the whim of Manager
Favoritism
Political
Pretentious
Metrics based of friendship with Management
Hard to move up of you don’t suck up to a Manager or be political or be part of their click and group.
QIP is also at the whim of the manager.
Faulty metrics where you are blamed for FCR failures even when you fixed the issue on your first call and but because the member called in multiple times to other associates who didn’t help. Or do their job, they blame you for first call resolution when you never talked to the member till you resolved it. This is really messed up and it affects your QIP.