Unorganized, low morale, favoritism, gaslighting - Patient Enrollment Specialist Elevance Health Employee Review

2.0
10 Sept 2025
Recommend
CEO approval
Business outlook

Pros

It's corporate so it pays a bit more for such a position.

Cons

I joined the company shortly after its acquisition of Aspire Health, during its transition to Carelon Health under Elevance. Over time, employee benefits and flexibility were gradually reduced. For example, restrictions were placed on taking time off on Mondays and Fridays, negative PTO was eliminated, and other misc. In addition, I am unsure of what Aspire's policy was, but Elevance madates unused PTO will not paid out upon departure. Employees were required to meticulously log time across multiple systems, creating a culture of micromanagement. Within six months, the environment shifted significantly. Leadership often avoided transparency about organizational changes, which hurt trust and morale. Performance expectations prioritized revenue generation over quality of care, with inaccurate reporting practices and favoritism among top performers creating additional challenges. Many employees felt pressured to leave, using tactics to delay lay offs and diring, which clearly meant they weren't trying to pay our severance or unemployment. & all while new roles were being posted at lower pay rates. Cutting costs at all costs. The lowest of the low. Although I remained with the company for over three years, the last six months were particularly difficult, with the negatives outweighing the positives. Overall, this organization would benefit from greater transparency, investment in employee well-being, and a focus on long-term sustainability rather than short-term metrics. At this stage, I would recommend giving the company several years to improve before considering applying.

Explore other reviews about Elevance Health

5.0
28 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Good large Company that cares. This

Cons

Red tape of a large compay

2.0
22 May 2026
Recommend
CEO approval
Business outlook

Pros

Good Benefits and insurance Groceries benefit School reimbursement Gym benefits Hospital indemnity Insurance Remote work convenience

Cons

Pay rate never really goes up. Prefer to promote inexperience outsiders than from within. Low pay At the whim of Manager Favoritism Political Pretentious Metrics based of friendship with Management Hard to move up of you don’t suck up to a Manager or be political or be part of their click and group. QIP is also at the whim of the manager. Faulty metrics where you are blamed for FCR failures even when you fixed the issue on your first call and but because the member called in multiple times to other associates who didn’t help. Or do their job, they blame you for first call resolution when you never talked to the member till you resolved it. This is really messed up and it affects your QIP.

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