Unbalanced across the board - Anonymous employee Epsilon Employee Review

2.0
19 Nov 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

There are some very nice people here, and a decent handful who are trying hard to improve the office culture.

Cons

Almost everything else. Epsilon is run by the parent company, Alliance Data, and feels less like an agency and more like a column in a spreadsheet. The emphasis is always on the bottom line (which is, naturally, the necessity of running a business) in a way that can cause work/life balance to suffer. No system for comp time if you wind up putting in late night or weekend work, and you will put in late night or weekend work, that's a given. Rules are imbalanced or unfair across the office - working from home is discouraged in some departments, yet other departments (and the senior management's favorites) seem to barely log time at the office. Despite achieving Fortune 500 status, being offered a significant raise or bonus is a rarity. And as another review already mentioned, turnover at anything other than the senior level is very high, which should be a pretty big red flag.

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Epsilon Response
1y
Thank you for sharing your feedback. Your insights will be shared with leadership as we work to improve.

Explore other reviews about Epsilon

5.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Hands on experience on big projects/stretch assignments

Cons

Gaps in leadership & lack of growth

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Epsilon Response
4d
Thank you for your feedback. Your insights will be shared with leadership as we work to improve.
1.0
26 Mar 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

There are no "Pros". Company is getting driven into the ground, quickly. Unlimited FTO - sure nice if you EVER get to take time off

Cons

Employees have been strung along last year (2025), told there would be Merit Increases -- should have been in March 2025 (didn't happen); then we're told it would be in July 2025 (didn't happen); then we're told would have a meeting in Sept 2025; there was a All Hands call and we we're told ONLY Top Performers would get a BONUS, and no one else. Then, in Jan 2026, there was money Allocated for FULL Merit Increases for April 2026. NO Senior Mgnt Communication. It's the end of March 2026 and we are told from our Managers (NOT Senior Mgnt) that there would NOT be any Merit Increases, supposedly "tabled" until July 2026. Time will tell.

7
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Epsilon Response
2mo
Thank you for your feedback. Your insights will be shared with leadership as we work to improve.
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