Epsilon West Chicago reviews

2.9

39% would recommend to a friend

(57 total reviews)

Sean Reardon

40% approve of CEO

42% positive business outlook

Employees in West Chicago IL have given Epsilon a rating of 2.9 out of 5 stars, based on 57 company reviews on Glassdoor. This indicates that most employees have an average working experience in West Chicago IL. The Epsilon employee rating in West Chicago IL is in line with the average (within 1 standard deviation) for employers within the Media and communication industry (3.5 stars).

Reviews by job title

57 reviews
1.0
26 Mar 2026

TOXIC

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

There are no "Pros". Company is getting driven into the ground, quickly. Unlimited FTO - sure nice if you EVER get to take time off

Cons

Employees have been strung along last year (2025), told there would be Merit Increases -- should have been in March 2025 (didn't happen); then we're told it would be in July 2025 (didn't happen); then we're told would have a meeting in Sept 2025; there was a All Hands call and we we're told ONLY Top Performers would get a BONUS, and no one else. Then, in Jan 2026, there was money Allocated for FULL Merit Increases for April 2026. NO Senior Mgnt Communication. It's the end of March 2026 and we are told from our Managers (NOT Senior Mgnt) that there would NOT be any Merit Increases, supposedly "tabled" until July 2026. Time will tell.

avatar
Epsilon Response
2mo
Thank you for your feedback. Your insights will be shared with leadership as we work to improve.
4.0
27 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Reasonable hours and time off

Cons

Pay could have been better, but it at least kick started my career out of college.

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Epsilon Response
4mo
Thank you for your feedback. Your insights will be shared with leadership as we work to improve.
5.0
5 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Great people, great learning environment.

Cons

Management don’t always listen to input

avatar
Epsilon Response
5mo
Thank you for your positive review. Your insights will be shared with leadership as we work to continuously improve.
Viewing 1 - 3 of 57 Reviews

Glassdoor has 3,600 Epsilon reviews submitted anonymously by Epsilon employees. Read employee reviews and ratings on Glassdoor to decide if Epsilon is right for you.