Rightfully so, the company's number one priority is to keep the lights on for our customers. Meaning, if there is a storm or some type of adverse event, EVERYONE is expected to pitch in and help mobilize crews to restore power. We refer to this work as "storm duty". Thus, if you are "on duty" when a storm hits, you do not work your 9-5 job and instead work to restore service. This could easily mean 12 to 16 hour days depending on the gravity of the destruction. Plus, you still have to make up all the work left undone at your 9-5.