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      Experian

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      Sadly their time is up - Associate Director, Client Services Experian Employee Review

      1.0
      19 Sept 2016
      Associate director, client services
      Recommend
      CEO approval
      Business outlook

      Pros

      There aren't many anymore. The last of the great leaders left this summer and what's left is a menagerie of wannabe executives.

      Cons

      Too late to the technology party. They had an opportunity to integrate the assets of EMS but lacked the ambition not execute. The executives that had vision all left and so we're left with complacency, horrific (at best) HR and local and mid level leadership. Its sad to see what this company has become. Even Experian realized that EMS is a lost soul with no real future.

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      5.0
      16 Jun 2026
      Software developer
      Recommend
      CEO approval
      Business outlook

      Pros

      Great work culture! Everyone is welcoming. I really like the work-life balance.

      Cons

      There are really no cons that I can think of.

      avatar
      Experian Response
      9h
      Thank you for sharing your experience. We’re glad to hear that you’ve felt welcomed and supported, and that work‑life balance has been a positive part of your role at Experian. We appreciate you taking the time to share your feedback and are happy to have you on the team.
      1.0
      10 Jun 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Decent salary & benefits, monthly no internal meeting days

      Cons

      Friendly reminder that HR does not care about you. They care about staff with seniority, whom they will allow to retaliate despite that being against company policies. Think twice about reporting the higher ups because it will come back to haunt you, guaranteed. Also, AI is the only thing that matters anymore. Watching the volume of once-impressive colleagues become so single and simple minded through constant AI usage is not only disappointing but genuinely alarming. Thinking for oneself is no longer the standard, it seems, and speaking against such unfettered use of AI in all things will get you professionally ostracized.

      avatar
      Experian Response
      9h
      Thank you for taking the time to share your feedback. We’re glad to hear that compensation and certain aspects of the work environment have been positive. At the same time, we’re sorry to hear about your experience and appreciate you raising these concerns. Creating a workplace grounded in respect, fairness, and accountability is essential, and feedback like yours is important as we continue to reflect on how we support our people and reinforce a positive and inclusive environment.
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