Pros
Management here truly believes in work life balance. They pride themselves on meeting all the needs of the Technical Support team form allowing members to work from home while caring for the occasional sick child home with the flu to understanding needing time off for parents having terminal illnesses. The Technical Support team spends lots of time together outside of work which, to me, created more of a family atmosphere while at work. Even the Vice President and manager of Customer Support would roll up their sleeves and jump head first in so day to day issues. This in itself was refreshing and motivated the team to work just a little harder to meet customer goals.
Cons
The only con is, I no longer work there because I had to move back to SC. I truly love Passport Health Communications.
