Poor senior leadership and a place that might destroy your mental health - Anonymous employee Experian Employee Review

1.0
23 Feb 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

On paper; a good deal. Hybrid working is still the stand out feature and there is investment in having a good public image which means events and feel good stuff

Cons

Low bar leadership and without a clear, compelling strategy. They will ask almost hilariously unrealistic things of you without any conditions for success. Lots of redundancies delivered without feeling and thought at Christmas, no enterprise wide thinking and those with roles that are there to drive change are eaten alive and scapegoated. It’s amazing how huge investments gone wrong are swept under the carpet when the points of failure need real inspection. Leaders who smile and nod and join in the bizarre corporate gaslighting (vs reality) are more praised than those who actually deliver meaningful work. There is a very apparent and unaddressed boys club (and that’s coming from male employee). The reward system is a soul destroying mess and the whole company talks about it. These 5 star reviews I’ve just read are clearly written by HR. I’m astonished to read them as they do not correlate to the company I know and I know that my peers see.

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Experian Response
2y
I am genuinely disheartened to hear about your negative experience, and we take feedback like yours very seriously. At Experian we strive to maintain a supportive work environment where every employee feels valued and empowered. I understand that concerns regarding leadership and culture are significant and impactful, and therefore I am committed to addressing them promptly and effectively. We continuously evaluate our leadership capabilities to ensure we contribute to a positive work culture for employees. We are proud to be rated a 4.4 star employer on Glassdoor based on over 6000 reviews. Your personal experience does not reflect the feedback we receive or reflect the standards we strive to uphold therefore we would welcome the opportunity to address your concerns if you would like to get in touch for a confidential chat. Rachel Duncan – Chief People Officer – UK&I

Explore other reviews about Experian

5.0
1 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good benefits and perks at the company.

Cons

Nothing to complain about. Good to the employees.

3.0
29 May 2026
Recommend
CEO approval
Business outlook

Pros

Good work-life balance, fair, hybrid. Opportunities if you are in business or sales. Avoid if looking for a technical career.

Cons

Experian publicly advertises that they are a technology company, but operationally if you want to move ahead, in the business and sales area is where you want to be. Very little opportunity for engineers and technical. Experian has become more of a Fintech company in the last 5 years and leaves them vulnerable in bad economies.

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