Third class management and groupism - Customer Service Representative Experian Employee Review

Thank you for taking the time to share your experience with us. We’re genuinely sorry to hear that your time at Experian hasn’t matched the positive culture and collaborative environment we work hard to create. We’re incredibly proud to be recognised as a World’s Best Workplaces™ and of our strong Glassdoor ratings across our locations, including Mumbai. That said, what matters most is each colleague’s lived experience, and I’m concerned to hear that yours fell short. You didn’t mention whether you had the opportunity to raise these concerns with your manager or HR while you were with us. We always welcome open conversations and feedback of any kind, as it helps us understand where we can improve and ensure that every colleague feels supported. If you’re open to it, please do reach out to me directly so we can discuss your experience in more detail - Gunjan, HR Director