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Express Scripts

Acquired by The Cigna Group

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Good company - Prior Authorization Representative Express Scripts Employee Review

5.0
23 Nov 2021
Recommend
CEO approval
Business outlook

Pros

Great benefits. Union job. Bonuses based on quality of calls (ie not making mistakes). Work from home

Cons

Periodicals can be overwhelming. Supervisor will "talk" to you if your calls are too long, but again, it's hard to be sure all protocols are followed

Explore other reviews about Express Scripts

5.0
18 Sept 2025
Recommend
CEO approval
Business outlook

Pros

We worked well together. Company supports career growth.

Cons

Must be in office 3 days a week

3.0
3 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Extra $$ for 3rd Shift

Cons

Quotas cannot be met with lower volume on 3rd shift

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