Express Scripts Reviews | Glassdoor.co.uk

Express Scripts Reviews

Updated 13 January 2019
2,428 reviews

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3.0
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Express Scripts President & Chief Executive Officer Tim Wentworth
Tim Wentworth
493 Ratings

Employee Reviews

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Pros
  • "Great work life balance/ Work From Home ability" (in 210 reviews)

  • "It is a good company for work/life balance" (in 67 reviews)

Cons
More Pros and Cons

  1. Featured Review

    "Great Place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Patient Service Coordinator in Saint Louis, MO (US)
    Former Employee - Patient Service Coordinator in Saint Louis, MO (US)
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Express Scripts full-time (Less than a year)

    Pros

    I worked in the Call Center and loved every moment of it. Great Working Environment. Good Communication between co workers, and management. Great benefits.

    Cons

    There really are't any cons i can think of.


  2. "Project Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Saint Louis, MO (US)
    Former Employee - Anonymous Employee in Saint Louis, MO (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Express Scripts full-time (More than 10 years)

    Pros

    Express Scripts is big on change and advancement. They stay current on technology and the best work tools to use for optimum achievement of desired result. I loved the challenges of the job being a problem solver.

    Cons

    You have little or no time for your personal life.

    Advice to Management

    employees comments after performance reviews may not be appropriately investigated. Your manager can write anything and it is assumed to be true which puts you at the mercy of managers review true or false.

  3. "Financial Analysis Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Express Scripts full-time (More than 8 years)

    Pros

    Flexible work schedule, Good benefits, Variety of positions to choose from

    Cons

    Can be hard to get things done due to corporate politics.

    Advice to Management

    Need to be more open to innovation, and reduce barriers to allow for quick action.


  4. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Express Scripts full-time

    Pros

    lots of freedom, great team, if you find the right group of people this place is great

    Cons

    a fair bit of support work, not every team is good


  5. "It's a good doorway job."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Patient Care Advisor in Fairfield, OH (US)
    Former Employee - Patient Care Advisor in Fairfield, OH (US)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Express Scripts full-time (More than a year)

    Pros

    The pay is excellent for younger people looking to get started and they do promote within from what I had seen while working there. They're generally fair with benefits if it's absolutely your only resource to them and they do offer a decent amount of PTO for their employees. They're also generally agreeable when it comes to missed days and time off so long as you give notice ahead of time.

    Cons

    As I said, great position for younger folk just starting out, weather or not your supervisors believe that. The real problem with the company falls on the supervisors. It's not ENTIRELY their fault as I believe some just had poor training and were put into positions they weren't entirely ready to take on, however that isn't exactly an excuse because the regular employee suffers from the lack of adequate assistance and understanding. Most just seem over-worked and under-qualified for their position. There's also the extreme issue of favoritism and it seems that some can get away with hardly working while they'll crack down on people who meet their daily quota when they decide you aren't taking the position as seriously as they'd like. It's not a particularly hard or serious job. Most of your work will be simple clerical things and it'll definitely feel more like customer service than anything else they tell you. It's a job at the end of the day, there are good and bad parts and it's no worse than any retail job you can get. Just don't put too many eggs in the 'Express Scripts' basket. It's not a career.

    Advice to Management

    Honestly, there were some borderline inappropriate supervisors who seemed to selectively target specific people without rhyme or reason. The whole atmosphere severely lacks professionalism for a company that will demand you treat it as though it is. Treating your employees with more respect and honesty would open many doors for the company, and maybe correct the severe turn over rates. Surely it can't look good on leads when 7/8 new trainees leave before making it to the call floor.


  6. "P4P"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Saint Marys, GA (US)
    Former Employee - Anonymous Employee in Saint Marys, GA (US)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Express Scripts full-time (More than 3 years)

    Pros

    Evaluation is done on a 20/70/10 split which means if you are in the top 20% of performers you get paid more. The other 80% are not paid well, however.

    Cons

    No room for advancement due to there only being a few different types of jobs available at the location.


  7. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Business Analyst
    Current Employee - Senior Business Analyst
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Express Scripts full-time (Less than a year)

    Pros

    Work and life balance, Great managers and colleagues

    Cons

    Lack of advancement, aged workforce

  8. "Good place to work just be careful"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior PC/LAN Technician
    Former Employee - Senior PC/LAN Technician
    Neutral Outlook
    Approves of CEO

    I worked at Express Scripts full-time (More than 10 years)

    Pros

    Benefits are good when compared to other companies.

    Cons

    They have a tenancy to let good employees who know the system go. They provide little help when try to transition to another role with the company.


  9. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Express Scripts full-time

    Pros

    It is a good company for work/life balance

    Cons

    Some departments don't have room for advancement and you need to move out of the department.


  10. "Company Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Analyst in Saint Louis, MO (US)
    Current Employee - Analyst in Saint Louis, MO (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Express Scripts full-time (More than 8 years)

    Pros

    Decent pay and healthcare benefits

    Cons

    Not much room for advancement.

    Advice to Management

    Work on career path