Learn, Grow, Live - FIS - Client Services Manager II FIS Employee Review

4.0
5 Apr 2014
Recommend
CEO approval
Business outlook

Pros

Some of the best reason to work with FIS are the following; The PAY is competitive and fair. The BENEFITS are good. The OPPORTUNITY to learn and grow are abundant. The PEOPLE are amazing and fun; you get to know and become friends with many. FIS is growing and therefor there are many PROMOTIONS. If you like to travel, you can become part of a team that will do so. There are many PATHS of ESCALATION. FIS is constantly REFINING ITSELF. If you work long hard hours, which is a frequent occurrence, you will see COMPENSATION DAYS - (free PTO, so to speak). The company understands family needs and will allow the occasional work-from-home day.

Cons

Some challenges of working for FIS include the following: Frequently operates with a skeleton crew, meaning the resources are sparse and often times folks are overworked and under appreciated. Employees will do 2-3 other's job responsibilities to cover the lack of resources. The amount of turn over is high, creating a young and under-experienced team. Certain positions are putting in 10-12 hours very frequently. Work-life balance can be a struggle for those you cannot tell management "no". There are a high number of dissatisfied customers, mainly because promises to them aren't being kept and SLA's are not being met; this might be directly related to lack of resources and under-experienced crews.

Explore other reviews about FIS

5.0
14 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Great opportunities and challenging - engaging work.

Cons

None that come to mind.

2.0
26 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Decent Worklife Balance Good Office Amenities

Cons

No Opportunity for growth. Layoffs Constantly Poor Leadership

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