FIS Reviews

Updated 20 Jun 2021

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Found 5,112 of over 6K reviews

3.8
76%
Recommend to a Friend
89%
Approve of CEO
FIS CEO Gary Norcross
Gary Norcross
2,134 Ratings
Pros
  • "Work life balance along with good percentage hike(in 526 reviews)

  • "Work Environment is very friendly(in 207 reviews)

  • Cons
  • "Work life balance in merchant solutions(in 127 reviews)

  • "Too many changes in senior management(in 52 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Current Employee

      Review of current job

      20 Feb 2021 - Front Desk Receptionist in Oxford, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good benefits, friendly staff, good salary

      Cons

      None excellent company to work for but office closing down

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    2. 2.0
      Current Employee, more than 10 years

      US centric business with a tone deaf attitude to other geographical locations

      20 May 2021 - Senior Marketing Manager in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Finding pro's is a challenge in the current climate.

      Cons

      Removal of bonus structure for circa 90% of the UK employee base (Apparently to have one aligned bonus structure across FIS. I have serious doubts that our colleagues in Capital Markets are affected by this change). Eligibility criteria for bonus structure is un-obtainable for most - Minumum 3 direct reports or a Seniority Level of SVP to qualify. US centric based decisions that do not work across all geographical locations or business markets. Overwhelming feeling that COVID is being used as an excuse to remove employee benefits permanently. Gary Norcross' favourite saying, “I hope this isn’t the last job you ever have, but I hope this is the last company you ever work at.” I'm sorry to tell you Gary that the outlook of the quote is not looking great for UK employees.

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      5 people found this review helpful
    3. 2.0
      Current Employee, more than 3 years

      Acquired Worldpay and removed the good parts

      26 May 2021 - Software Engineer in Cambridge, East of England, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Nice office in Cambridge when we can eventually return; work with absolutely stellar people. The apple is not rotten to the core.

      Cons

      Really I would say Worldpay was the best company I ever worked for, now, under FIS management it's been driven into the ground for several reasons: 1. Removal of cash bonus scheme and replacement with RSUs that mature after 18 months, it's the worst kind of retention scheme 2. They believe in paying their middle managers the big bucks and don't care so much for the salary or welfare of their people in the trenches. Considering middle management is generally the easiest role to replace - I'd say that's mad 3. They are focusing on "growth in India" and have clearly stopped investing in their UK tech teams. There has been a hiring freeze (on and off) for the past year. 4. There is no understanding of a new or different way to work; to FIS everything can fit in their cookie cutter and tech is black and white. You use Java, you use Cassandra, developers are dispensable.

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      3 people found this review helpful
    4. 2.0
      Former Employee, more than 3 years

      Ok benefits, ability to work remotely, no incentive to stay

      31 May 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      25 days annual leave, private healthcare and dental insurance, £20 per month contribution from FIS towards wellbeing. Easy to work from home. People are nice.

      Cons

      In the past year it has been redundancy after redundancy. Key people who have worked here 15+ years are being made to leave. No hiring is being done, so with key people gone, gaps are having to be filled by the rest of the already stretched team. Busy pipeline of work despite very few people available to do the work. Lack of communication from senior management. Lack of structure between LOB and CIO causing project delays. Good starting salary but no incentive for graduates to stay. Quarterly and annual reviews mean nothing. Despite succeeding in every task set, taking on additional responsibilities and consistently meeting goals - your compensation is not affected. Career progression doesn't really exist.

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      4 people found this review helpful
    5. 3.0
      Current Employee, more than 1 year

      Good company, but very neutral future outlook

      17 May 2021 - Product Owner in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Interesting products, good people, decent benefits for the most part, not a bad work/life balance. There are some decent opportunities here if you look for them.

      Cons

      Almost zero support for home working. Not everybody has an ideal setup at home, and there has been very little support for equipping home office space. Option to borrow a chair from the office has been about it. Also, pay increases are currently frozen, as is most hiring in the US and UK, and most places except India.

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      3 people found this review helpful
    6. 4.0
      Current Employee

      Great company culture

      9 Jun 2021 - Senior Development Manager in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Inclusive cluture Long term hybrid WFH + Office model (predicted)

      Cons

      Salaries and bonuses took a bit of a hit in the pandemic

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    7. 4.0
      Former Employee, more than 3 years

      Great people, great company and benefits

      4 Jun 2021 - Analyst in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Flexible working, realistic workloads, good all round employment package.

      Cons

      Teams are often remote and in different timezones.

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    8. 1.0
      Former Employee

      DO NOT WORK HERE

      10 Jun 2021 - Financial Crime Associate in Glasgow, Scotland, Scotland
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Zero pros do not work here

      Cons

      Extremely cliquey Managers are not professional and have a high school mentality like to gossip about other colleagues infront of the full floor and have clear favourites Claim they want to help but when raised don’t help at all No incentive to work harder Gave tasks to lower level employees that higher level employees were carrying out but with no extra income !! So all employees basically did the same job but with varying incomes ! Overall bad place to work Avoid like the plague

      3 people found this review helpful
    9. 2.0
      Former Employee, more than 1 year

      Pay not good enough, incompetent management and poor ethics.

      10 Jun 2021 - Financial Crime Associate in Cumbernauld, Scotland, Scotland
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Some of the other staff members make the place, location of Fleming House ideal to work at.

      Cons

      Gang handed management team, favouritism, no opportunities to progress.

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      2 people found this review helpful
    10. 4.0
      Current Employee

      Friendly employees

      2 Jun 2021 - Software Engineer 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Good people - Decent work/life balance - Good place to start career in FinTech

      Cons

      - The benefits could be better

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    Viewing 1 - 10 of 5,112 Reviews
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