Lack of integrity - Customer Service Representative FIS Employee Review

1.0
12 Jan 2022
Recommend
CEO approval
Business outlook

Pros

Cafeteria is included in the building Security monitors all activity Overtime always available Holidays are off Coworkers are amazing

Cons

Mandatory 10 hours of overtime a week Lie about pay Lie about scheduling Managers disclose employees personal information Poor leadership Company lacks integrity Leadership lacks integrity They do not care about your life outside of work. You cannot have your phone or you will be fired so if there is an emergency in your home life it has to wait. While managers sit on their phones all day.

Explore other reviews about FIS

5.0
12 Aug 2025
Recommend
CEO approval
Business outlook

Pros

Supported by management, healthy working environment with colleagues

Cons

Some teams gatekeep information, delaying resolution

3.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The work is interesting and provides high value services.

Cons

Poor communication and frequent reorganizing and team disruptions

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