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Firstsource Solutions

Engaged employer

Toxic environment with unfair pay practices - Claims Examiner Firstsource Solutions Employee Review

1.0
18 May 2026
Recommend
CEO approval
Business outlook

Pros

None. Deadful company. Stay away

Cons

Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

Explore other reviews about Firstsource Solutions

5.0
4 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

3.0
30 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Good people. Lots to learn. Rarely slow so days go by quick.

Cons

They waste their talent. Extremely skilled people are laid off or fired only to be replaced by people who have no idea what they are doing. This was a cycle everyone was aware of.

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Firstsource Solutions Response
4w
Thank you for sharing your candid feedback. It’s encouraging to hear that you had a positive experience with your colleagues and found the environment to be dynamic and full of learning opportunities. A fast-paced workplace with supportive people can make a meaningful difference in day-to-day engagement. At the same time, your concerns around talent management and retention are important. Ensuring that skilled employees are valued and retained, and maintaining continuity in expertise, are critical for sustained success.
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