Firstsource Solutions

Firstsource Solutions reviews

Firstsource Solutions - Senior Customer Service Agent Firstsource Solutions Employee Review

4.0

30 Jan 2017

Senior customer service agent

Recommend

CEO approval

Business outlook

Pros

good company to work for

Cons

shift timings becomes hectic, training very less time

Firstsource Solutions Response

Thanks for taking the time and leaving us your feedback! We love receiving feedback from our employees and are happy to hear you enjoyed the time spent working with our company. We would like to wish you all the best in your future endeavours.

Explore other reviews about Firstsource Solutions

5.0

4 Dec 2025

Patient advocate

Recommend

CEO approval

Business outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

3.0

23 Jun 2026

Revenue cycle billing specialist

Recommend

CEO approval

Business outlook

Pros

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Cons

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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