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Firstsource Solutions

Engaged employer

Poor Management - Call Center Representative Firstsource Solutions Employee Review

3.0
5 Aug 2020
Recommend
CEO approval
Business outlook

Pros

Good Pay. Work and Life Balance.

Cons

No organization in management nor communication between managers and HR.

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Firstsource Solutions Response
5y
Thank you for writing in. We are glad that you recommend us as an employer. People are our greatest assets – we take pride in providing good work place environment that is inclusive of offering competitive pay and support to employees. Our HR and Managers are well connected through multiple communication forums and our management empowers, motivates and supports every single employee in our company. We are proud that the vast majority of our employees enjoy a happy and fulfilling career with us and we will continue to give our best. Please connect with your HR team to discuss your concerns so they can be addressed. Wishing you a fulfilling career with Firstsource.

Explore other reviews about Firstsource Solutions

5.0
4 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

3.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Cons

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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