Had a good and bad time in company - Customer Service Associate Firstsource Solutions Employee Review

Thanks for taking the time to share your feedback. Glad to know that you recommend us as an employer, and appreciate the compensation package and work place. Our Management motivates and empowers every single employee and we ensure that enough support is provided on and off the floor. Employee wellness is our major focus area and there are various initiatives in place which employees could benefit from. Regarding salary hikes, our Performance enhancement philosophy drives a culture of meritocracy through performance differentiation and the merit increases are linked to the KPIs achieved. Based on employee feedback, we make continuous improvements to the cafeteria facilities. However, we take your feedback sincerely and will do our best to improve. Wishing you well with your future endeavours.