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      Firstsource Solutions

      Engaged employer

      Firstsource Solutions reviews

      Customer Service Representative - Customer Services Representative Firstsource Solutions Employee Review

      1.0
      2 Nov 2014
      Customer services representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Make up your own schedule. Haven't been there 90 days so I can't speak on the benefits as of yet. But hopefully I won't be there that long.

      Cons

      Boring as hell. To much downtime Gossip Place Supervisor will bad mouth you would not recommend currently looking. Will hire anyone. Have a training class each Monday with 12+ people. My training class started off with 12 now down to 5. And everyone is looking for a job.

      Explore other reviews about Firstsource Solutions

      5.0
      4 Dec 2025
      Patient advocate
      Recommend
      CEO approval
      Business outlook

      Pros

      Great team support from everyone

      Cons

      Not much pto and policy change

      1.0
      18 May 2026
      Claims examiner
      Recommend
      CEO approval
      Business outlook

      Pros

      None. Deadful company. Stay away

      Cons

      Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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