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      Firstsource Solutions

      Engaged employer

      Firstsource Solutions reviews

      Poor outlook - Claims Examiner Firstsource Solutions Employee Review

      3.0
      30 Nov 2021
      Claims examiner
      Recommend
      CEO approval
      Business outlook

      Pros

      Decent team; management seems to have its hands tied as to better reward employees.

      Cons

      Pay is based on a piece work system. IF you get high productivity, compensation can reach “$14-18 per hour.” The reality is you may very likely end up making minimum wage. Legally you can’t be paid less than minimum, but anecdotally, the company purportedly tried to do so for low performers. Benefits package was not as bad as others might think.

      avatar
      Firstsource Solutions Response
      4y
      Thank you for taking the time to share your feedback. We take feedback very seriously and are committed to reviewing and addressing the concerns that are brought to our attention. At Firstsource we always strive to provide a positive employee experience through policies, our leadership teams, benefits, and more. We appreciate your service to the organization and wish you luck in your future endeavors.

      Explore other reviews about Firstsource Solutions

      5.0
      4 Dec 2025
      Patient advocate
      Recommend
      CEO approval
      Business outlook

      Pros

      Great team support from everyone

      Cons

      Not much pto and policy change

      3.0
      23 Jun 2026
      Revenue cycle billing specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Remote, Company provides equipment, No Weekends. Gain your experience and move on!

      Cons

      People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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