NA - Sr. CSA Firstsource Solutions Employee Review

Thank you for sharing your review. It’s great to know you were happy with the process and work-from-home facility provided. As a fast-paced, high-volume customer service provider, we have to be available when our customers need us most. Having said that, we understand the importance of maintaining a healthy work-life balance and consciously promote the same among all Firstsourcers. Our Performance enhancement philosophy drives a culture of meritocracy through performance differentiation. Hence, the incentives are linked to the targets achieved. We hope you took the opportunity to reach out to your HR partner or your Manager to try and address your concerns whilst you were with us. All the very best in your future career.