Low pay, overworked, under appreciated, poor middle management.
Firstsource Solutions Response
4y
Thank you for writing a review.
We are glad that you are satisfied with the benefits and work from home facility provided.
We’re a fast-paced customer service provider striving to meet the need of our customers so it’s intense at times. Our comprehensive pay and benefits package offers a number of incentives and reward schemes in addition to the base salary. Our leadership team and HR Partners are always on hand to support our people in any way they need.
We’d really like to find a way to create a better experience for you – please reach out to your HR Partner to discuss your concerns, and hopefully, with a little extra help, we can build a long and happy career for you.
All the very best.
Remote, Company provides equipment, No Weekends. Gain your experience and move on!
Cons
People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!