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Firstsource Solutions

Engaged employer

Terrible Place to work - Complaints Handler Firstsource Solutions Employee Review

1.0
19 Dec 2022
Recommend
CEO approval
Business outlook

Pros

Job was interesting and challenging

Cons

Lied to throughout the recruitment process - was promised a wage of 23k and was actually paid 22.3k and told the rest would be made up as a bonus that was never delivered. Was told that Work from Home was possible in recruitment but then later told it wasn't available on our contract. Told them I needed four weeks notice before starting work with them and they gave me one weeks notice. Terrible Sickness policy where managers bully you to come in when sick. Managers who are at best stressed and overworked and at worst totally incompetent HR department massively incompetent and did not organise holidays in a timely manner.

Explore other reviews about Firstsource Solutions

5.0
4 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

2.0
17 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Helping patients is the best part of the job

Cons

Very little management support to onsite employees

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