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      Firstsource Solutions

      Engaged employer

      Firstsource Solutions reviews

      Typical call center - Customer Service Representative Firstsource Solutions Employee Review

      2.0
      30 Dec 2022
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Working from home after 3 months. Over time x 1.5

      Cons

      Lack of support from managers They don't pay attention to employees' satisfaction and well-being. You don't have a choice to select your shift.

      Explore other reviews about Firstsource Solutions

      5.0
      4 Dec 2025
      Patient advocate
      Recommend
      CEO approval
      Business outlook

      Pros

      Great team support from everyone

      Cons

      Not much pto and policy change

      1.0
      18 May 2026
      Claims examiner
      Recommend
      CEO approval
      Business outlook

      Pros

      None. Deadful company. Stay away

      Cons

      Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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