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      Firstsource Solutions

      Engaged employer

      Firstsource Solutions reviews

      Not a great experience working at the Birmingham site - Call Centre Team Leader Firstsource Solutions Employee Review

      1.0
      9 Jan 2023
      Call centre team leader
      Recommend
      CEO approval
      Business outlook

      Pros

      Some people were lovely who I worked with.

      Cons

      Poor organisation. Recruitment was very poor as they give anyone a job! Expectations too high. Paid for things out my own money to help. Training was shocking. Too many other management coming to the site and thinking they knew everything.

      Explore other reviews about Firstsource Solutions

      5.0
      4 Dec 2025
      Patient advocate
      Recommend
      CEO approval
      Business outlook

      Pros

      Great team support from everyone

      Cons

      Not much pto and policy change

      3.0
      23 Jun 2026
      Revenue cycle billing specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Remote, Company provides equipment, No Weekends. Gain your experience and move on!

      Cons

      People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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