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      Firstsource Solutions

      Engaged employer

      Firstsource Solutions reviews

      Not bad for a call centre - CSA - Customer Service Associate Firstsource Solutions Employee Review

      3.0
      11 Apr 2023
      Csa - customer service associate
      Recommend
      CEO approval
      Business outlook

      Pros

      Not a high pressure job. Friendly and supportive management.

      Cons

      Extremely noisy and unprofessional work environment - loud trash talk, swearing, gangsta rap, vaping - doesn't make it easy to concentrate or conduct business telephone calls. Very poor quality PCs and software made getting a sale over the line a real challenge. Scruffy office environment. Poor pay

      Explore other reviews about Firstsource Solutions

      5.0
      4 Dec 2025
      Patient advocate
      Recommend
      CEO approval
      Business outlook

      Pros

      Great team support from everyone

      Cons

      Not much pto and policy change

      3.0
      23 Jun 2026
      Revenue cycle billing specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Remote, Company provides equipment, No Weekends. Gain your experience and move on!

      Cons

      People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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