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Firstsource Solutions

Engaged employer

Craic - Customer Service Representative (CSR) Firstsource Solutions Employee Review

5.0
21 May 2023
Recommend
CEO approval
Business outlook

Pros

Colleagues make it worthwhile for a while

Cons

Very long hours and non flexible

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Firstsource Solutions Response
3y
Thank you for leaving a review. We're pleased to hear that you enjoyed working with our friendly colleagues and that they helped you in your role. We recognize the importance of work-life balance and the need for flexibility in our fast-paced industry, and we continuously strive to create an environment that respects and supports the well-being of our employees.

Explore other reviews about Firstsource Solutions

5.0
4 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

1.0
18 May 2026
Recommend
CEO approval
Business outlook

Pros

None. Deadful company. Stay away

Cons

Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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