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Firstsource Solutions

Engaged employer

Terrible place to work - Customer Support Representative Firstsource Solutions Employee Review

1.0
24 May 2023
Recommend
CEO approval
Business outlook

Pros

Not really much other than if you were lucky to have nice people on your team

Cons

Horrible demeaning place to work, mentally draining and sucking the life out of the entire workforce

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Firstsource Solutions Response
3y
Thank you for taking the time to leave a review. We hope you enjoyed working with the friendly people on our teams. We understand that the nature of our work can be intense, so the well-being of our colleagues is paramount. We make sure we have plenty of engagement activities for everyone on-site, as well as for those working from home. We also have trained mental health first aiders should you need to speak to someone. We are committed to creating a positive and supportive environment for all colleagues and always encourage open communication and feedback.

Explore other reviews about Firstsource Solutions

5.0
4 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

3.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Cons

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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