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Firstsource Solutions

Engaged employer

Customer service associate - CSA - Customer Service Associate Firstsource Solutions Employee Review

3.0
28 May 2023
Recommend
CEO approval
Business outlook

Pros

Back-end work , non-work pressure

Cons

No growth , less salary

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Firstsource Solutions Response
2y
Thank you so much for sharing your experience with us. Our goal is to create a workplace where everyone feels valued, supported, and can grow both personally and professionally. We are dedicated to creating pathways for professional development and career advancement within the organization where every employee not only receives fair compensation but also has the chance to thrive and advance in their career.

Explore other reviews about Firstsource Solutions

5.0
4 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

3.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Cons

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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