employer cover photo
employer logo
employer logo

Firstsource Solutions

Engaged employer

Teams Leads - Customer Service Representative (CSR) Firstsource Solutions Employee Review

4.0
26 Jun 2023
Recommend
CEO approval
Business outlook

Pros

They were very willing and capable to assist with questions

Cons

Contracts end, better pay for amount of work

avatar
Firstsource Solutions Response
2y
Thank you so much for taking the time to leave us feedback. We believe in fostering a collaborative culture where employees are willing and capable of assisting each other. Our team members are encouraged to share knowledge, offer guidance, and support their colleagues. We understand the importance of fair compensation for the amount of work our employees contribute. We regularly review our compensation structures to ensure they align with industry standards and reflect the value our employees bring to the organization.

Explore other reviews about Firstsource Solutions

5.0
4 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

1.0
18 May 2026
Recommend
CEO approval
Business outlook

Pros

None. Deadful company. Stay away

Cons

Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

See reviews by: Helpful|Rating|Date|All