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Firstsource Solutions

Engaged employer

Review - Customer Service Representative Firstsource Solutions Employee Review

4.0
7 Dec 2023
Recommend
CEO approval
Business outlook

Pros

The best support you will ever get.

Cons

Cab management is bad there will be times where you have to wait for an hour just for the cab

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Firstsource Solutions Response
2y
Thank you so much for taking the time to leave us feedback. We appreciate your acknowledgment of our management's effectiveness. We prioritize creating an environment where our employees feel supported and valued. We are dedicated to fostering a workplace culture that encourages collaboration, growth, and excellence. We understand the concerns about cab management and are actively working to improve the efficiency of our transportation services.

Explore other reviews about Firstsource Solutions

5.0
4 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

3.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Cons

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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