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Firstsource Solutions

Engaged employer

Avoid it like the plague - Customer Service Representative Firstsource Solutions Employee Review

1.0
18 Mar 2024
Recommend
CEO approval
Business outlook

Pros

Your team mates are the only pro with a minor pro in getting approved for Costco card

Cons

Everything else Competitive pay is just a few pence more Management is incompetent Targets are not suitable

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Firstsource Solutions Response
1y
Thank you so much for taking the time to leave us feedback. We are committed to ensuring that salaries are paid on time, as we understand the importance of timely compensation. We’re sorry to hear about your concerns regarding the company culture. We strive to create a positive and supportive work environment for all employees. Please let us know specific issues or areas of concern so that we can address them appropriately and work towards improving the workplace culture. We understand that competitive pay may sometimes feel marginally above the industry standard, but it is aligned with our company's compensation policies. Regarding management, we have requested all available growth opportunities and skill development programs to support your professional advancement. We also acknowledge your concerns about targets; they are set based on client needs to ensure we meet our business requirements effectively.

Explore other reviews about Firstsource Solutions

5.0
4 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

1.0
18 May 2026
Recommend
CEO approval
Business outlook

Pros

None. Deadful company. Stay away

Cons

Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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