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Firstsource Solutions

Engaged employer

Bad Management - CSA - Customer Service Associate Firstsource Solutions Employee Review

2.0
1 Oct 2024
Recommend
CEO approval
Business outlook

Pros

Nice work environment for employees

Cons

Process is worst and bad Management

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Firstsource Solutions Response
1y
Thank you for sharing your feedback! We’re glad to hear that you find the work environment enjoyable. A positive and supportive workplace is something we strive to maintain, and it’s great to know that it’s resonated with you. Your feedback encourages us to continue fostering a great environment for all employees. While we strive to make our processes streamlined and efficient, we recognize that there may still be areas for improvement. We will look into any bottlenecks or issues you may be experiencing to ensure smoother operations. Additionally, we are committed to providing better support from management, ensuring that they lead with clear guidance and a focus on employee success.

Explore other reviews about Firstsource Solutions

5.0
4 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

1.0
18 May 2026
Recommend
CEO approval
Business outlook

Pros

None. Deadful company. Stay away

Cons

Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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