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      Firstsource Solutions

      Engaged employer

      Firstsource Solutions reviews

      Firstsource solution review - Sr Customer Service Associate Firstsource Solutions Employee Review

      5.0
      20 Nov 2024
      Sr customer service associate
      Recommend
      CEO approval
      Business outlook

      Pros

      Morning shift, good pay, working system.

      Cons

      Sometimes shift change every one month

      avatar
      Firstsource Solutions Response
      1y
      Thank you for sharing your feedback! We’re glad to hear you appreciate the morning shifts, good pay, and efficient working systems. These aspects are central to creating a supportive and rewarding work environment, these changes are based on business requirements and are scheduled to ensure transparency and smooth operations.

      Explore other reviews about Firstsource Solutions

      5.0
      4 Dec 2025
      Patient advocate
      Recommend
      CEO approval
      Business outlook

      Pros

      Great team support from everyone

      Cons

      Not much pto and policy change

      1.0
      18 May 2026
      Claims examiner
      Recommend
      CEO approval
      Business outlook

      Pros

      None. Deadful company. Stay away

      Cons

      Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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