employer cover photo
employer logo
employer logo

Firstsource Solutions

Engaged employer

Sales - CSA - Customer Service Associate Firstsource Solutions Employee Review

4.0
8 Jan 2025
Recommend
CEO approval
Business outlook

Pros

Management and payment is good for freshers only.

Cons

Make sure to complete all resigning formalities.

avatar
Firstsource Solutions Response
1y
Thank you for sharing your feedback. We’re glad to hear that you found management and payment supportive, especially for freshers, as we strive to provide a strong foundation for individuals starting their careers. Regarding the resignation process, we encourage all employees to follow the outlined formalities to ensure a smooth transition. If you faced challenges during this process, we sincerely apologize and are committed to making improvements.

Explore other reviews about Firstsource Solutions

5.0
4 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

1.0
18 May 2026
Recommend
CEO approval
Business outlook

Pros

None. Deadful company. Stay away

Cons

Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

See reviews by: Helpful|Rating|Date|All