Awesome work environment - Customer Service Representative Foot Locker Employee Review

5.0
24 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Co-workers rock, knowledgeable supervisors, it's a 'feel good job', with many random unexpected perks. Bosses bring treats sometimes! Occasionally paid to play Games/fun/prizes. LOTS of work- but very rewarding with the miscellaneous incentives for holidays.

Cons

Some customers are insufferable, rude and insulting. Most are wonderful and appreciative though.

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Foot Locker Response
4mo
This is SO great to read. When coworkers and supervisors create a positive, supportive environment, it really makes work feel different in the best way. It’s awesome that the incentives, team energy, and little things like treats and recognition helped make it a rewarding experience. Thanks for being part of the Foot Locker team, and for sharing this!!

Explore other reviews about Foot Locker

5.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great place to work with the best management could ask for.

Cons

Hours slow during non peak season

3.0
1 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Working here puts you right at the center of sneaker, fashion, and youth culture. You get exposure to massive global vendor partnerships (Nike, Jordan, Adidas, Puma) and high-scale enterprise operations that look great on a resume. Solid corporate benefits package including a competitive 401(k) match, health/wellness accounts, and performance-based bonuses or RSUs at leadership levels. Excellent product perks, including an employee discount across all banners (Foot Locker, Champs, Kids Foot Locker). The corporate dress code is casual and sneaker-friendly. Internal Mobility: Because of the massive global corporate footprint, there are clear paths to transition across different departments (Marketing, Supply Chain, Tech, Finance, Merchandising) along with tuition reimbursement opportunities.

Cons

In efforts to streamline costs, optimize the store fleet, and fund digital growth, the company has historically undergone structural realignments, corporate relocations, or localized layoffs, which can impact team morale and workload distribution.

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