As my first retail job, It's alright. After working here for 10+ months, I feel like I can handle ANYTHING. - Sales Associate Forever 21 Employee Review

3.0
29 Sept 2014
Recommend
CEO approval
Business outlook

Pros

They don't require previous experience, and there is a very big employee turnover rate (they hire in bulk), so you don't have to feel discouraged if it's going to be your first job. I get along swimmingly with my coworkers and a few of the assistant managers (most have abandoned ship), but that's about it. I'd recommend working for a smaller location if you're determined to join the company.

Cons

You only get a 10% discount, and sometimes you can't combine it with a promotion the store has. Horrible treatment from head Manager (feared by all and routinely makes people cry, myself included). When we're understaffed, we're REALLY understaffed because people quit so often. The store I work at is one of the biggest in the Northwest (two floors with its own elevator and escalator). I've had to run the fitting room, and half a floor by myself, while also working the register. You get called in on your days off, and people ignore your call if you try to get them to cover you when you're sick. I've had work marathons that last 8 days without a day off, I've worked over hours (4pm-2am the next day) without getting overtime, and they send people home early (from like a 4 hour shift) if the store isn't as busy. They're intense favoritism at my store as well, so I've seen people who were hired at the same time as me get promoted despite being rude to customers, pawning off their duties on other employees, and not returning from their breaks on time. Unless you have some good/patient managers, expect training to be minimum.

Explore other reviews about Forever 21

5.0
23 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Schedule provides flexible hours s

Cons

Minimum wage salary, short breaks

5.0
26 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Avery good place to work for high schoolers.

Cons

It was nice working there. Didn't have any bad experience

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