Forever 21 Reviews | Glassdoor.co.uk

Forever 21 Reviews

Updated 19 July 2018
4,443 reviews

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2.7
StarStarStarStarStar
Rating TrendsRating Trends
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Approve of CEO
Forever 21 Co-Founder and CEO Do Won "Don" Chang
Do Won "Don" Chang
1,662 Ratings

4,443 Employee Reviews

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Pros
  • "If you like a fast-paced environment, you'll do well here" (in 277 reviews)

  • "Opportunities to learn a lot about the industry" (in 59 reviews)

Cons
More Pros and Cons

  1. "Good communication skills Be able to help customers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Assistant in London, England
    Current Employee - Sales Assistant in London, England
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Forever 21 full-time (More than 5 years)

    Pros

    It's safe and comfortable
    It's also good environment for the customers and staff
    It has a good environment

    Cons

    Helps you to improve more experience and the capacity to know how it works

    Advice to Management

    N/A


  2. "Forever 21"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Associate in London, England
    Former Employee - Retail Sales Associate in London, England
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Forever 21 part-time (Less than a year)

    Pros

    Friendly staff
    Diversity in staff
    No job uniform, you can wear what you want

    Cons

    Breaks can be short
    Time management
    work load

  3. "Good team"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Not uniform, good shift

    Cons

    Nothing bad, sales and managers cool and nice

    Advice to Management

    Cool management


  4. "Working at F21"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Stylist in Liverpool, England
    Current Employee - Stylist in Liverpool, England
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Forever 21 full-time (More than a year)

    Pros

    10% discount for all employees

    Cons

    Sick pay is terrible
    Hard to book days off
    Management


  5. "Very unprofessional and repetitive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Stratford, London, England
    Former Employee - Sales Associate in Stratford, London, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Forever 21 part-time (More than a year)

    Pros

    Nothing
    No pros at all in this company

    Cons

    Poor management
    Make us work like robots
    No pay rise


  6. "Forever 21 Review"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Forever 21 part-time

    Pros

    The best part of this job is the flexible hours

    Cons

    the pay is not worth the amount of hours you have worked


  7. "Not great but not overly bad either"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Great store atmosphere and most of the people were friendly.

    Cons

    Towards the end of my time working there, I felt very over-worked. However, it is high-street retail, so it's not far from what it's like working for other stores.

  8. "Good!"

    StarStarStarStarStar
    Former Employee - Sales Assistant
    Former Employee - Sales Assistant

    I worked at Forever 21 part-time (More than a year)

    Pros

    Friendly and easy place to at

    Cons

    There was a lot of favouritism

    Advice to Management

    I do not have any advice to give


  9. "The worst job I've ever had"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Assistant in Manchester, England
    Former Employee - Sales Assistant in Manchester, England
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Forever 21 (Less than a year)

    Pros

    There are no good reasons to work here

    Cons

    Literally everything about this job is a con


  10. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Maidstone, England
    Former Employee - Sales Associate in Maidstone, England

    I worked at Forever 21 part-time (More than a year)

    Pros

    Great as first job

    Cons

    Not many opportunities to develop


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