Forever 21 Reviews | Glassdoor.co.uk

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Forever 21 Reviews

Updated 16 December 2017
4,108 reviews

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Full-timePart-time

2.7
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Forever 21 Co-Founder and CEO Do Won "Don" Chang
Do Won "Don" Chang
1,563 Ratings

4,108 Employee Reviews

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Pros
  • Fast-paced environment to learn SPA brand (in 266 reviews)

  • Opportunities to learn a lot about the industry (in 57 reviews)

Cons
More Pros and Cons

  1. "Forever 21 Review"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Forever 21 part-time

    Pros

    The best part of this job is the flexible hours

    Cons

    the pay is not worth the amount of hours you have worked


  2. "Not great but not overly bad either"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Great store atmosphere and most of the people were friendly.

    Cons

    Towards the end of my time working there, I felt very over-worked. However, it is high-street retail, so it's not far from what it's like working for other stores.


  3. "Good!"

    StarStarStarStarStar
    Former Employee - Sales Assistant
    Former Employee - Sales Assistant

    I worked at Forever 21 part-time (More than a year)

    Pros

    Friendly and easy place to at

    Cons

    There was a lot of favouritism

    Advice to Management

    I do not have any advice to give


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "The worst job I've ever had"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Assistant in Manchester, England
    Former Employee - Sales Assistant in Manchester, England
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Forever 21 (Less than a year)

    Pros

    There are no good reasons to work here

    Cons

    Literally everything about this job is a con


  6. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Maidstone, England
    Former Employee - Sales Associate in Maidstone, England

    I worked at Forever 21 part-time (More than a year)

    Pros

    Great as first job

    Cons

    Not many opportunities to develop


  7. "Forever 21"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Short shifts available and work around other commitments

    Cons

    Some supervisors/managers favouritise sales associates


  8. "Typical Sales Associate Position"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Current Employee - Sales Associate
    Current Employee - Sales Associate
    Recommends
    No opinion of CEO

    I have been working at Forever 21 part-time (More than a year)

    Pros

    Friendly work environment, flexible scheduling

    Cons

    Not much opportunity to move up the ladder


  9. "Great Part-time job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Flexible working hours
    Great support from managers

    Cons

    Dealing with rude customers especially during busy periods
    Rota was done last minute so it was hard to make plans- was later fixed by better management


  10. "Christmas Temp"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    There is a staff discount

    Cons

    Ridiculous hours, cancelling shifts last minute


  11. "ok job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    The pay was not too bad considering I was 19 at that time.
    It was at a good location.
    There was no uniform, you can wear whatever you want.

    Cons

    Bad staff room, they didn't change the bins for one week
    No tissue paper in toilets for staff, required to bring own
    unorganised team that wants you to work every day
    Not much training given apart from till training
    No staff discount


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