Not sure it's worth it in the end - this place will dictate your life at no cost to them. - Director of Food and Beverage Four Seasons Employee Review

3.0
20 Mar 2009
Recommend
CEO approval
Business outlook

Pros

Great training program, nice locations, free stays at other properties (if approved, which is rare now compared to 10 years ago).

Cons

Very long hours, pay structure is low for managers - especially asst. managers, in order to be recognized - you must brown-nose, you must sacrifice your beliefs and family in order to get any recognition or promotion. Management will always strive for best customer service no matter how bad they treat their own employees.

Explore other reviews about Four Seasons

5.0
16 May 2026
Recommend
CEO approval
Business outlook

Pros

Great benefits! Good pay. Good people

Cons

High expectations. Understaffed. Lack of staff requires working multiple positions

1.0
3 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Travel benefits Free health insurance

Cons

Underpaid, working for 3 properties. Definitely no work life balance. Tenured employees are not valued, they would hire NEW employees for remote only. Unable to be remote if you have been there for awhile, always get denied even if you have shown yourself with metrics and training new people. Leadership only cares about operations they only want good things to be heard, no negative things are said, no improvement. Everyone there always say something on what to improve on but nothing has happened. They always say that our department has made MILLIONS for bookings but our pay is low even with commissions with crazy schedules. Also, same salary with new hires. Alot of former employees in this reservations department leaves all the time. They would place you in different schedules even force you work overnight. Also they only release schedules a week before or 3 days before. Because they said “if there are no call outs, then we can release the schedule 2 weeks or a month before” All I can say is save yourself

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