Pros
You can meet some incredible people who genuinely care about open access research. Working remotely provides flexibility.
Cons
In the last 8-10 months there has been an absolute breakdown in managerial focus and competence. There is a managerial structure filled of individuals promoted who lack skill and talent and are there purely based on their relationships. Consequently, there is no focus, no ideas and no structure for driving the company forwards. The Executives are on an egotistical power-drive, looking at ways to grandiose themselves to the world; Frontiers Forum and Planet Prize are products of this. They have moved away from rewarding and supporting employees and instead they exploit them relentlessly (relying on Headspace for the mental health of employees). You can no longer provide feedback as this is actively discouraged and countless people have been attacked and punished for raising valid points to management. They don’t want to hear anything that does not support their own - inaccurate - view of things. They claim to care about open access research, this is false and it is to do with profit only which leads them to exploit research communities. There are better open access publishers out there who genuinely want to see it succeed; Frontiers seeks profit and egotism only. This is no longer a researcher-centric job, it is a glorified call centre position for which you will be poorly treated, not respected and be left feeling empty at the end of your day.