Lacks the fundamentals - Anonymous employee Frontiers Employee Review

From probably the second week it was obvious to me that Frontiers would end up making redundancies. They hired too many staff without any clear idea of what they wanted to do with them. The upper management are very inexperienced, largely only having worked for Frontiers, and do not know how a large company should be run or even what it’s like to work for one. This has changed somewhat with some recent C suite hires, but not enough to matter - upper management is more than just the C suite. The company lacks clear processes for basically everything. There exist attempts at processes, but these are incomplete and are not followed. Decision making and the chain of command is unclear, and regularly decisions that were made months ago and have already been acted upon are changed on a whim from the C suite. Roles and responsibilities are unclear, and often overlapping, with people muddling through as best they can with no direction from above. Until of course someone eventually presents something to the C suite, then everything is upended. The main problem at Frontiers is that the people running the show, which is more than the C suite, bad as they are, don’t know what they’re doing and never will. These people will likely never be replaced unless they quit, and they won’t quit because they have too cushy a deal that they’ve grown too accustomed to. The bad decisions made by Frontiers upper management collectively have real consequences now for real people who will lose their jobs. These people shouldn’t have been hired in the first place because it was extremely predictable that so much hiring and so little planning would turn out badly. It’s sad for these employees that it turned out this way. As for me personally, I regret accepting the job in the first place, as it did not help me to grow professionally or personally, and may actually have been a setback.