1.0
18 May 2012
Former employee
Tucson, AZ
Recommend
CEO approval
Business outlook
Pros
Regular agents are very nice and a great support team to the stressful environment management creates. Pay is excellent and profit sharing was always great.
Cons
Micromanaging. If you fall onto the "radar" of management, they will do everything they can to make you quit. The job itself is challenging, yet I enjoyed it. They have turned away from letting their agents be a natural person on the phones, to turning them into robots.